This article will show you how to add new users to your agency profile on the FTS Portal.
1. Log in to the FTS Portal and go to the User Info page (under the User Management drop down menu) on the left navigation menu
2. Add a new user
- Step 1: Click on the Create User button.
- Step 2: Enter the relevant information to create the new user. Under the User Profile section assign the type of profile that the user has.
- Step 3: Click on Save to create the new user. A confirmation that the user has been created will appear. You will be able to view the new user on the User Info page.
3. Deactivate a user
There are two options to remove a user from your agency profile: (1) Temporarily lock the user's account (2) Permanently disable the user's account. The steps are the same for both options.
- Step 1: Locate the user you would like to deactivate. Click on the 3 dots under the Action column.
- Step 2: Click on Lock or Disable.
- Step 3: Click on Confirm. When locking an account, you can unlock it at any time by following the same steps. When disabling a user, the change will be reflected under the Status column with a 'X' icon and cannot be reversed.